SHIPPING INFORMATION

Shipping on Bella Reina is FREE to all 48 contiguous states. In order to provide this service, we use the USPS to ship quickly and efficiently.

For Small Parcel shipments within the United States, delivery usually takes between 1 and 6 business days. For expedited services such as 3-day, 2nd Day or Next Day Air, your order’s travel time is locked in to the given speed you select after the item leaves the warehouse.

We do not require an adult signature for deliveries, but please note that the decision to leave your package without a signature is at the discretion of the delivery person. If you want an item left at your doorstep, the best thing to do is leave a note on your door asking the driver to leave your package with “No Signature Required.” Be sure to include your name and tracking number on the note.

We will ship your order using the fastest, safest, and most reliable method possible. Every product on our site has been carefully selected to ship by a particular shipping method in order to provide you with an optimal delivery experience.

When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment.

You will receive an invoice that will be emailed upon order placement. Your order will arrive with a packing slip.

PURCHASE INFORMATION

We want you to feel secure buying through ShopBellaReina.com as possible, therefore we offer a safe and secure way to purchase your products online and in the spa.

Order online – When you place an order through our website you will find it safe, easy, and fast. You can make changes and review what you have entered nearly every step of the way. Available 24 hours a day.

Order at the spa – You can come into the spa anytime and order any of our products there. If we do not have them stocked at the spa we can place the order for you and have it shipped to you.

We accept American Express, Discover, MasterCard and Visa.

We take payment from your card at the time we receive your order, once we have checked your card details.

Fraud checks may be conducted on our orders.

This involves checks on details provided during the order process including the address details. This may involve your details being passed to a 3rd party fraud checking company.

On occasion we may ask for additional information in order to process your order. We will conduct this process as quickly as possible however on occasion dispatch of goods may be delayed.

Simply choose PayPal when you select a payment option on this site, and you can quickly open a PayPal account and add your payment method to complete your purchase.

You can use your PayPal account to shop safer with millions of merchants and sellers around the globe wherever you see the PayPal logo. Every day, 100 million people use PayPal in 190 countries and with 21 different currencies.

After your order is completed, you will automatically be sent an “Order Confirmation” email to the email address you entered during checkout.

The subject line will say “Your order from ShopBellaReina.com is complete” and will contain your order number. This email is your receipt – so don’t delete it!

We encourage you to review the order and advise us of any spelling or numerical mistakes so that we can quickly make any necessary changes.n.

When you join our email list, you will become eligible for the various discounts and promotions we offer periodically on select items.

Should you receive a promotion code from us via email, be sure to enter it during checkout in order to apply the discount that is being offered.

Please contact us if you have any questions or need assistance with this feature. (Please note, many promotional codes and coupons are limited to one per purchase.